Last updated Nov 8, 2024

Privacy Policy

Introduction

Welcome to Kahiwi Wines. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and join our mailing list.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name

  • Email address

  • Age verification

  • Billing and shipping addresses

  • Payment information

  • Phone number (optional)

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

  • Website navigation patterns

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Send communications and newsletters

  • Verify your age for alcohol purchases

  • Improve our website and services

  • Comply with legal obligations

  • Respond to your inquiries

  • Prevent fraud

Information Sharing

We do not sell your personal information to third parties. We may share your information with:

  • Payment processors to complete transactions

  • Shipping partners to deliver orders

  • Legal authorities when required by law

Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Opt-out of communications

  • Request information about our data practices

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

Cookies

We use cookies to:

  • Remember your preferences

  • Analyze website traffic

  • Improve user experience

  • Maintain shopping cart contents You can modify your browser settings to decline cookies.

Children's Privacy

Our website and services are not intended for individuals under the legal drinking age. We do not knowingly collect data from individuals under 18 years of age.

Changes to This Policy

We may update this privacy policy periodically. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have questions about this privacy policy, please contact us at:

  • Email: olivia@kahiwi.com

  • Phone: 021 065 9922

  • Postal Address: 17 Terrace Street, RD2, Cromwell 9384